Restaurant Manager

6IX 6IX RESTAURANT AND BAR PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A premier dining establishment in Singapore is seeking an experienced Restaurant Manager to coordinate daily operations and ensure exceptional customer satisfaction. The ideal candidate will have proven leadership skills and a strong background in food and beverage management. Responsibilities include managing staff, controlling costs, and promoting the restaurant in the local community. The candidate should possess a diploma in Business Administration or a related field.

Qualifications

• Proven work experience as a Restaurant Manager, General Manager, or similar role.
• Extensive knowledge of food and beverage products.
• Strong leadership and motivational skills.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Manage restaurant's good image and control operational costs.

Skills

Restaurant management

Customer service

F&B knowledge

Leadership

Financial management

Education

Diploma in Business Administration

Hospitality management

Culinary schooling

Tools

Restaurant management software

Job description

Responsibilities

• Coordinate daily Front of the House and Back of the Houserestaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues andexpenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• any diploma in Business Administration; hospitality management or culinary schooling is a plus