Restaurant Manager

HOUSE OF WHITE BEE HOON PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking a Restaurant Manager/Supervisor to oversee operations and ensure customer satisfaction. Responsibilities include managing staff, conducting hygiene inspections, overseeing food safety, and resolving customer complaints. Ideal candidates should possess strong management experience and excellent communication skills.

Qualifications

• Proven experience in a restaurant management role.
• Ability to manage a team effectively under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Screening and training restaurant staff.
• Managing staff work schedules.
• Conducting kitchen inspections for hygiene standards.
• Overseeing food preparation and safety compliance.
• Checking in on customers for quality feedback.
• Monitoring inventory and stock supplies.
• Implementing improvements based on customer surveys.
• Resolving customer complaints professionally.

Skills

Effective management skills

Customer service orientation

Problem-solving abilities

Job description

We are looking to hire a customer-oriented Restaurant Manager/Supervisor to ensure that all restaurant operations run smoothly. The restaurant manager's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant manager, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.