RESTAURANT MANAGER

SWEE CHOON TIM SUM RESTAURANT PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned restaurant in Singapore is looking for a talented restaurant manager. You will oversee staff, ensuring they are trained and motivated while maintaining high customer service standards. The ideal candidate is skilled in problem-solving, organizational skills, and has a passion for excellence in the food service industry. Previous experience in a similar role is preferred.

Responsibilities

• Hiring, training, scheduling, and supervising restaurant staff.
• Ensuring excellent customer service, handling complaints, and addressing customer feedback.
• Monitoring stock levels, ordering supplies, and managing inventory.
• Overseeing daily operations and maintaining cleanliness and safety standards.
• Ensuring compliance with health, safety, and sanitation regulations.
• Identifying and resolving operational issues and handling conflicts.

Skills

Leadership

Communication

Organizational Skills

Problem-Solving

Customer Service

Food Safety Knowledge

Technical Skills

Job description

Key Responsibilities:

• Staff Management: Hiring, training, scheduling, and supervising restaurant staff.
• Customer Service: Ensuring excellent customer service, handling complaints, and addressing customer feedback.
• Inventory Management: Monitoring stock levels, ordering supplies, and managing inventory to minimize waste and ensure availability.
• Operational Efficiency: Overseeing daily operations, maintaining cleanliness and safety standards, and optimizing workflows.
• Compliance: Ensuring compliance with health, safety, and sanitation regulations.
• Problem Solving: Identifying and resolving operational issues, handling conflicts, and addressing unexpected challenges.

Essential Skills:

• Leadership: Ability to motivate and guide staff, set a positive example, and foster a collaborative work environment.
• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and suppliers.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized workspace.
• Problem-Solving: Ability to identify and resolve issues quickly and efficiently.
• Customer Service: Passion for providing excellent customer service and resolving customer concerns.
• Food Safety Knowledge: Familiarity with food safety regulations and best practices.
• Technical Skills: Proficiency with restaurant management software and POS systems.