Restaurant Manager

Meet 2 Wine Bar & Restaurant; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent dining establishment in Singapore is looking for a Floor Manager to oversee staff and ensure high service standards. Responsibilities include managing floor operations, training staff, and promoting a positive work environment. Ideal candidates will have experience in a similar role, strong leadership skills, and knowledge of food and beverage operations, including wine service.

Benefits

Competitive salary

Health insurance

Staff meals

Opportunities for professional development

Positive and inclusive work environment

Qualifications

• Proven experience as a Floor Manager or similar role in a restaurant or wine bar.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong knowledge of food and beverage operations, including wine service.

Responsibilities

• Supervise and manage all floor staff, including waitstaff, hosts/hostesses, and bartenders.
• Ensure high standards of service and hospitality are consistently delivered.
• Handle guest inquiries, complaints, and feedback professionally and promptly.
• Coordinate with the kitchen to ensure timely and accurate delivery of orders.
• Maintain a clean, organized, and visually appealing dining area.
• Assist in training and development of new and existing staff.
• Monitor inventory levels and order supplies as needed.
• Implement and maintain health and safety standards.

Skills

Leadership

Interpersonal skills

Customer service

Problem-solving

Organizational skills

Flexibility

Job description

Responsibilities

• Supervise and manage all floor staff, including waitstaff, hosts/hostesses, and bartenders.

• Ensure high standards of service and hospitality are consistently delivered.

• Handle guest inquiries, complaints, and feedback professionally and promptly.

• Coordinate with the kitchen to ensure timely and accurate delivery of orders.

• Maintain a clean, organized, and visually appealing dining area.

• Assist in training and development of new and existing staff.

• Monitor inventory levels and order supplies as needed.

• Implement and maintain health and safety standards.

• Assist in scheduling staff shifts and managing labor costs.

• Promote a positive work environment and motivate the team to achieve excellence.

• Oversee daily opening and closing procedures.

• Develop and implement marketing strategies to attract new customers and retain existing ones.

• Analyze sales and performance data to make informed recommendations for improvements.

• Assist in organizing and promoting special events and wine tastings.

Qualifications

• Proven experience as a Floor Manager or similar role in a restaurant or wine bar.

• Strong leadership and interpersonal skills.

• Excellent communication and customer service abilities.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Knowledge of food and beverage operations, including wine service.

• Strong organizational and problem-solving skills.

• Flexibility to work evenings, weekends, and holidays.

• Experience in hospitality management or related field is a plus.

Benefits

• Competitive salary

• Health insurance

• Staff meals

• Opportunities for professional development

• Positive and inclusive work environment