Restaurant MANAGER

2025 MANAGEMENT SERVICE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality service provider in Singapore is looking for Supervisors to oversee staff and ensure high standards of customer satisfaction and safety. The ideal candidate should possess strong leadership and problem-solving skills, with prior experience in the hospitality industry being essential. This role offers an opportunity to foster a positive work environment while managing dining operations effectively.

Qualifications

• Excellent communication skills essential for staff and customer interaction.
• Strong leadership to motivate team effectively.
• Ability to problem-solve customer complaints.

Responsibilities

• Supervise staff, including training and scheduling.
• Ensure customer satisfaction through effective inquiry handling.
• Monitor food preparation standards and ensure compliance.

Skills

Excellent Communication and Interpersonal Skills

Leadership and Management Skills

Problem-Solving Abilities

Knowledge of Food Safety and Hygiene

Organizational and Time Management Skills

Experience in the Hospitality Industry

Job description

Key Responsibilities:

• Supervising Staff:This includes training, scheduling, delegating tasks, and providing performance feedback.
• Ensuring Customer Satisfaction:Supervisors handle customer inquiries, resolve complaints, and strive to create a positive dining experience.
• Maintaining Quality and Safety:They monitor food preparation, service standards, and ensure compliance with health and safety regulations.
• Managing Inventory and Supplies:This involves tracking inventory levels, ordering supplies, and minimizing waste.
• Financial Management:Supervisors may be involved in managing cash flow, preparing reports, and contributing to budget management.
• Promoting a Positive Environment:They enforce safety and security standards, and foster a positive work environment for all staff.

Skills and Qualifications:

• Excellent Communication and Interpersonal Skills: Essential for interacting with staff, customers, and suppliers.
• Leadership and Management Skills: Supervisors need to motivate and guide their team effectively.
• Problem-Solving Abilities: They must be able to handle customer complaints and resolve operational issues.
• Knowledge of Food Safety and Hygiene: This is crucial for maintaining a safe and healthy environment.
• Organizational and Time Management Skills: Supervisors need to manage multiple tasks and prioritize effectively.
• Experience in the Hospitality Industry: Previous experience in a similar role is often required.