Restaurant Manager

KINGDOM JUNIOR PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant company in Singapore is seeking a Restaurant Supervisor to resolve customer issues and uphold service standards. The ideal candidate will have a Diploma/Degree and at least 3 years of supervisory experience in a hotel or restaurant environment. Proficiency in English is essential. Responsibilities include ensuring food quality, collaborating with the marketing team, and maintaining hygiene in the restaurant.

Qualifications

• 3 Years experience as supervisor or above in hotel/restaurant.
• Proficiency in spoken and written English.

Responsibilities

• Resolving customer issues.
• Maintain highest level of customer service.
• Work closely with marketing to disseminate information.
• Gather customer feedback for management.
• Collaborate with kitchen crew to ensure food quality.
• Handle ordering stock and cashiering duties.
• Daily cleaning of restaurant area for hygiene.

Skills

Customer service

Feedback reporting

Food quality assurance

Administrative duties

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English