Restaurant Manager

FOODNATION PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a Restaurant Manager to oversee operations, sales, and customer service. Responsibilities include ensuring compliance with health and safety standards, managing staff training, and handling customer inquiries to ensure satisfaction. Ideal candidates should possess strong people management skills, a solid understanding of compliance regulations, and a passion for enhancing customer experiences.

Qualifications

• Strong knowledge of licensing, hygiene, and health and safety legislation.
• Ability to manage customer relationships effectively.
• Proven experience in team leadership and training.

Responsibilities

• Ensure compliance with licensing and health legislation.
• Push for sales and promotions.
• Oversee stock levels and order supplies.
• Interview and supervise restaurant staff.
• Handle customer enquiries and ensure satisfaction.
• Prepare and present staff/sales reports.

Skills

Customer service

People management

Sales promotion

Compliance knowledge

Cost management

Job description

Restaurant Management

• Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
• Liaise with customers, employees, suppliers, licensing authorities, etc.
• Make improvements to the running of the business
• Ensure all staffs in the restaurant are well trained to company SOP
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures

Sales

• Push for sales and promotion

Cost Management

• Oversee stock level and order supplies

People Management

• Interview, recruit and supervise staff
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

• Handle customer enquiries and complaints
• Ensure customers' satisfaction
• Motivate and train staff

Administration and Reporting

• Prepare and present staff/sales reports
• Handle administration and paperwork

  Perform other reasonable job duties as requested by your superior