Restaurant Manager

MODU K PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food and beverage establishment in Singapore is seeking a Restaurant Manager to oversee daily operations, manage staff, and ensure excellent customer service. The ideal candidate should have a Bachelor's Degree in Hospitality or related fields, strong leadership and communication skills, and proven experience in restaurant management. This role involves training staff, managing schedules, and addressing customer complaints to maintain a high standard of service.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.

Responsibilities

• Manage day to day restaurant operations, ensuring a positive outlet image.
• Coordinating front and back of the house operations for smooth delivery of services.
• Training and coaching of new and current staff on customer service best practices.
• Managing staff training, schedules, and work performance.
• Respond promptly to customer complaints and suggest solutions.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership skills

Communication skills

Financial Management skills

Customer service orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented