Restaurant Manager

ISLANDWIDE RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local recruitment agency in Singapore is seeking a Restaurant Manager to lead a team, ensure smooth operations, and provide excellent customer service. The ideal candidate will have a professional qualification in Food & Beverage services and experience in the restaurant industry. Strong supervisory and organizational skills are essential. The position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Professional qualification in Food & Beverage services or equivalent.
• Experience working in the restaurant industry.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Familiarity with food handling, safety, and other restaurant guidelines.

Responsibilities

• Order ingredients in the correct quantities.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Ensure compliance with sanitation and safety regulations.
• Train new and current employees on proper customer service practices.

Skills

Supervisory skills

Customer service

Time management

Organization

Interpersonal skills

Education

Professional qualification in Food & Beverage services

Tools

Microsoft Office Suite

Job description

Job Description & Requirements

Responsibilities:

• Order ingredients in the correct quantities.
• Scheduling of staff.
• Ensure the operations run smoothly.
• Enforcing discipline and motivating the team
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices

Requirements:

• Professional qualification in Food & Beverage services or equivalent.
• Experience working in the restaurant industry.
• Ability to professionally address customer complaints.
• Able to promote dishes
• Familiar with restaurant
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Prefer with Class 3 driving licence

Job Position: Restaurant Manager

EA license no: 12C6255
EA Reg.id: R1660688