Restaurant Manager

KINGDOM FEAST PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking a customer service supervisor to ensure high standards of service and food quality. Responsibilities include resolving customer issues, coordinating with marketing, and maintaining cleanliness. Candidates should have a diploma/degree and at least 3 years of supervisory experience in a restaurant setting. Proficiency in spoken and written English is essential.

Qualifications

• Spoken/Written English proficiency required.
• Minimum 3 years experience as supervisor or above in hotel/restaurant.

Responsibilities

• Resolve customer issues.
• Ensure highest level of customer service.
• Work closely with marketing to disseminate information.
• Gather feedback from customers and report to management.
• Coordinate with kitchen crew for food quality.
• Handle administrative duties such as ordering stock.

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English