Restaurant Manager

1-SOLEIL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality group in Singapore is seeking a Restaurant Manager to oversee daily operations and guarantee exceptional guest experiences. The ideal candidate will have a diploma in Hospitality or F&B Management, at least 5 years of managerial experience, and a strong focus on customer service. This role requires effective leadership skills and the ability to work in fast-paced environments. Competitive salary and potential for career growth are offered.

Qualifications

• Minimum 5 years of supervisory or managerial experience in casual/fine dining/event execution.
• Team player with excellent interpersonal and communication skills.
• Ability to thrive in fast-paced environments and handle multiple responsibilities.

Responsibilities

• Lead daily operations and manage the team.
• Ensure excellent guest experiences and customer service.
• Plan and execute events in close collaboration with the kitchen crew.

Skills

Strong customer service

Problem-solving skills

Planning and people management

Interpersonal and communication skills

Financial management skills

Education

Diploma in Hospitality / F&B Management

Tools

MS Office applications

Job description

Job Description & Requirements

1 Group is seeking a Restaurant Manager to lead daily operations, manage the team, and ensure excellent guest experiences. If you have strong leadership skills and a passion for hospitality, we’d love to hear from you.

Job Description:

• Responsible for the day-to-day operations and administration of the restaurant.
• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
• Supervising of employee and provide training and development plan.
• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
• Other ad-hoc duties as required.

Job Requirements:

• Diploma or equivalent qualification in Hospitality / F&B Management.
• Minimum 5 years of relevant supervisory or managerial experience in casual/fine dining/event execution.
• Strong customer service and problem-solving skill.
• Strong and dynamic personality who is willing to learn new items on food and service.
• Strong planning and people management skill to lead a dynamic service team.
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends.
• Team player with excellent interpersonal and communication skills.
• Ability to thrive in fast-paced environments and handle multiple responsibilities with composure
• Able to commit to shift work, weekends, and public holidays as part of a rotational schedule
• Proficient in MS Office applications for administrative work.
• Experience in wedding and events are a plus point.