Restaurant Manager

MARIAM FOOD PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant operator in Singapore is seeking a committed individual to oversee daily operations in a busy environment. You will manage customer interactions, motivate staff, and ensure a high standard of service and hygiene. A degree in Hospitality Management and experience in the F&B sector are preferred, along with a passion for customer service. This role requires flexibility to work on rotating shifts, including weekends and holidays.

Qualifications

• Confident, outgoing personality with a positive attitude.
• Passion for hospitality and customer service.
• Ability to work on a rotating shift basis, including weekends and public holidays.

Responsibilities

• Oversee daily restaurant operations ensuring service-driven experiences.
• Attend to customer requests and resolve issues professionally.
• Motivate employees to up-sell food and beverage items.

Skills

Customer-oriented

Confident personality

Ability to work under pressure

Knowledge of POS systems

Education

Degree or Diploma in Hospitality Management

Job description

Roles & Responsibilities:

• Oversee daily restaurant operations, ensuring a smooth, service-driven experience
• Attend to customers and their requests/feedback and resolve issues in a timely and professional manner.
• Motivate and guide the employees in up-selling the food and beverage items.
• Monitor food and stocks wastage in the outlet and ensure that all supplies and stocks in the outlet are sufficient for the day to day operations.
• Maintain high hygiene and safety standards, ensuring all protocols are met
• Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc

Requirements:

• Preferably a Degree or Diploma in Hospitality Management
• Confident, outgoing personality and positive attitude
• Customer-oriented with a passion for hospitality
• Able to work under the pressure in a fast paced environment.
• Able to work on rotating shift basis which include weekends and public holidays.
• Knowledge of POS systems is an advantage
• Experience in F&B industry is an advantage.