Restaurant Manager

D' CUISINES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent restaurant group in Singapore is seeking an experienced restaurant manager to oversee daily operations, manage staff, ensure compliance with regulations, and maintain high food quality standards. The ideal candidate will have strong management skills and experience in the food service industry, ensuring customer satisfaction and effective staff training. This role offers an opportunity to lead a dynamic team in a thriving environment.

Responsibilities

• Oversee daily operations of restaurant & catering events.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality and customer satisfaction.
• Ensure compliance with regulations during work period.
• Handle guest inquiries, feedback, and complaints effectively.

Job description

KEY RESPONSIBILITIES:

• Oversee the daily operations of the restaurant & and catering events.
• Manage staff scheduling, training, and performance to ensure efficient operations.
• Maintain high standards of food quality, service, hygiene, and customer satisfaction all times.
• Follow SOP and coordinate with procurement team.
• Ensure compliance with SFA, NEA, and Halal Licensing regulations and all other government rules and regulations during entire work period.
• Handle guest inquiries, feedback, and complaints professionally and effectively.
• Implement marketing strategies and promotional activities to drive sales and customer engagement via social media, website and all other forms.
• Monitor financial performance, control operational costs, and prepare sales and expense reports and discuss with operation manager for daily/weekly/monthly sales performances and areas to improve.
• Conduct regular briefings and meetings with staff to ensure service standards and all staffs are well briefed ongoing and upcoming promotions and other activities or events.
• Supervise cleanliness, maintenance and safety within the restaurant premises as well during catering operations.
• Liaise with vendors, suppliers, and contractors to support restaurant & catering operations.
• Ensure compliance with Workplace Safety and Health (WSH) and other relevant statutory requirements.