Restaurant Manager

AZ HR PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A restaurant management company in Singapore is seeking a skilled Front-of-House Manager to lead and motivate staff while overseeing daily operations. Candidates should have at least 3 years of management experience, particularly in restaurant settings. Strong leadership and communication skills are essential, along with the ability to engage positively with guests and ensure service excellence. Fluency in English and Mandarin is required.

Qualifications

• At least 3 years of relevant restaurant or front-of-house management experience.
• Experience with Chinese Xiang Cai cuisine is an advantage.
• Able to communicate effectively in English and Mandarin.

Responsibilities

• Lead, schedule, and motivate front-of-house staff.
• Supervise daily operations for smooth service.
• Handle feedback and special requests from guests.

Skills

Leadership skills

Communication skills

Problem-solving skills

Attention to detail

Job description

Main Responsibilities

1. Team Management & Training

• Lead, schedule, and motivate front-of-house staff.
• Conduct regular training on service standards, product knowledge, and teamwork.
• Build a positive, inclusive, and efficient work culture.

2. Daily Operations Management

• Supervise daily operations to ensure smooth service in reception, ordering, food delivery, and cashiering.
• Coordinate resources effectively during peak periods and handle unexpected situations professionally.
• Manage reservations, seating arrangements.

3. Customer Experience

• Communicate proactively with guests and handle feedback or special requests with professionalism.
• Support brand reputation through positive engagement and service excellence.

4. Coordination & Administration

• Work closely with the kitchen to ensure food quality and service efficiency.
• Manage front-of-house inventory including tableware, linens, and consumables.
• Assist with stocktaking, operational reporting, and other administrative tasks

Requirements

• At least 3 years of relevant restaurant or front-of-house management experience (experience with Chinese Xiang Cai cuisine is an advantage).
• Strong leadership, communication, and problem-solving skills.
• Able to communicate effectively in English and Mandarin in order to interact with different language speaking customers and counterparties.
• Positive attitude, attention to detail, and ability to lead a team effectively.

AZ HR PTE. LTD.

EA Licence No : 25C2928

ZHANG JIE

Reg No : R25141823