restaurant general manager

THE BALLROOM SINGAPORE (KSQ) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations, manage staff, and ensure compliance with health and safety standards. The ideal candidate will have experience in restaurant management, possess strong leadership skills, and be adept at financial oversight. Responsibilities include recruitment, training, and maintaining high customer service standards. Join this dynamic environment and contribute to the restaurant's success and profitability.

Qualifications

• Proven experience in a restaurant management role.
• Strong leadership and team management skills.
• Excellent customer service abilities.
• Financial acumen and experience managing budgets.
• Knowledge of health and safety regulations.

Responsibilities

• Oversee all daily operations of the restaurant.
• Manage staff recruitment, training, and performance reviews.
• Ensure compliance with health, safety, and sanitary regulations.
• Handle customer inquiries and complaints.
• Implement marketing strategies to improve sales.

Job description

A restaurant manager is responsible for overseeing all daily operations, including staff management, financial oversight, and customer satisfaction.

Staff management

• Recruit, interview, hire, and train new employees
• Create staff work schedules and assign sections to servers
• Conduct performance reviews and provide feedback
• Resolve employee conflicts
• Supervise both front-of-house and back-of-house staff

Financial and inventory management

• Manage budgets, track revenue and costs, and identify ways to cut waste
• Order food, beverages, and other supplies from vendors
• Perform inventory audits and maintain stock levels
• Process payroll and maintain personnel files

Operations and compliance

• Oversee daily restaurant operations to ensure smooth service
• Ensure compliance with health, safety, and sanitary regulations
• Maintain and uphold food quality standards
• Manage customer service, handle inquiries, and resolve complaints
• Plan and manage menus

Marketing and strategy

• Implement and contribute to marketing and promotional plans
• Work with management to develop strategies to improve sales and profitability
• Make improvements to the overall running of the business