Restaurant & Bar Operations Manager

SARIGAMA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant group in Singapore is seeking an experienced Food and Beverage Manager to support restaurant operations. You will enhance guest satisfaction, manage departmental budgets, and ensure high service standards. Proven experience in the industry and strong communication skills are essential. This role offers a dynamic working environment focused on excellence.

Qualifications

• Proven experience in overseeing food and beverage operations, including all day dining and events.
• Excellent problem-solving capabilities.
• Experience with IT systems across various platforms.

Responsibilities

• Support the smooth running of the restaurant and food service.
• Work to improve guest satisfaction and respond to inquiries.
• Manage the departmental budget and control costs.

Skills

Problem-solving capabilities

Excellent managerial skills

Strong communication skills

Tools

Open Table

Job description

Key Responsibilities

• Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries.
• Liaise and engage with Marketing to find the right promotions and activities for the restaurant.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers effective training programs that advance service standards, profitability, and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.

Requirements

• Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Familiarity with Open Table.
• Strong communication skills.
• Singapore experience with standalone restaurants/will be an added advantage.