Reservation Executive #72191

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is looking for a Reservation Executive to oversee the Reservations Department and ensure accuracy in booking processes. Candidates should have a diploma in Hospitality/Tourism, at least 3 years of relevant experience, and good communication skills. The role includes upselling, handling special requests, and training team members. Competitive salary package available.

Qualifications

• At least 3 years of relevant experience.
• Good verbal and written communication skills.
• Basic knowledge of Opera Cloud.

Responsibilities

• Oversee the daily tasks of the Reservations Department.
• Create and update room reservations using the PMS.
• Ensure reservation data is entered accurately and promptly.
• Encourage Reservations Agents to upsell to boost hotel revenues.
• Handle special requests and assign rooms accordingly.
• Resolve booking issues or discrepancies professionally.
• Train team members in reservation operations to maintain accuracy and guest satisfaction.
• Manage group bookings, coordinating with the Sales Manager for smooth operations.
• Perform other tasks as assigned by the supervisor.

Skills

Good verbal and written communication skills

Basic knowledge of Opera Cloud

Education

Diploma in Hospitality/Tourism or equivalent

Job description

Job Description

• Industry/ Organization Type: Accommodation
• Position Title: Reservation Executive
• Working Location: Cityhall
• Working Hours: Shift work
• Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee the daily tasks of the Reservations Department.
• Create and update room reservations using the PMS.
• Ensure reservation data is entered accurately and promptly.
• Encourage Reservations Agents to upsell to boost hotel revenues.
• Handle special requests and assign rooms accordingly.
• Resolve booking issues or discrepancies professionally.
• Train team members in reservation operations to maintain accuracy and guest satisfaction.
• Manage group bookings, coordinating with the Sales Manager for smooth operations.
• Perform other tasks as assigned by the supervisor.

APPLY NOW!!!

• Diploma in Hospitality/Tourism or equivalent.
• At least 3 years of relevant experience.
• Good verbal and written communication skills.
• Basic knowledge of Opera Cloud.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #72191 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131