Research IT & AV Specialist — On-site Support

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution is seeking an IT support specialist to provide daily IT and AV support within the Institute for Functional Intelligent Materials. The role involves troubleshooting hardware/software issues, supporting AV and hybrid meeting setups, and coordinating IT resources. Candidates should have a diploma in IT and at least 2 years of experience in IT support, along with strong service ownership and proficiency in English.

Qualifications

• Minimum 2 years of hands-on IT support experience in on-site/desktop support/helpdesk.
• Strong service ownership - responsive, reliable, managing multiple requests.
• Proficiency in English (spoken and written).

Responsibilities

• Provide first-line IT support and troubleshoot hardware/software issues.
• Provide AV and hybrid meeting support for seminars, events, and meetings.
• Coordinate vendors for warranty, repairs, servicing, and maintenance.

Skills

Troubleshooting skills

AV and hybrid meeting support

Service ownership

Education

ITE Higher Nitec or Polytechnic Diploma in IT or related discipline

Job description

A leading educational institution is seeking an IT support specialist to provide daily IT and AV support within the Institute for Functional Intelligent Materials. The role involves troubleshooting hardware/software issues, supporting AV and hybrid meeting setups, and coordinating IT resources. Candidates should have a diploma in IT and at least 2 years of experience in IT support, along with strong service ownership and proficiency in English.