Research Interviewer (Central)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a proactive Market Surveyor to support data collection and reporting for market research projects. This role involves engaging with respondents to ensure accurate data entry and timely project completion. Candidates should have a minimum diploma in Business or Marketing, along with strong communication skills and customer service experience. This full-time position offers a contractual opportunity with the potential for renewal.

Qualifications

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer service experience of at least 1-2 years in a customer-facing role.
• High attention to detail and ability to maintain confidentiality.

Responsibilities

• Assist respondents in completing surveys online or through manual collection.
• Accurately enter collected data and maintain data integrity.
• Conduct field visits to respondents who cannot be reached via phone.

Skills

Strong communication skills

Customer service experience

Attention to detail

Problem-solving skills

Education

Minimum Diploma in Business, Marketing, or related field

Tools

MS Office (Excel, Word)

Job description

Location: Novena

Employment Type: Full-Time, 6 months contract renewable

We are looking for a proactive and detail‑oriented Market Surveyor to support data collection and reporting activities for market research projects. The role involves engaging with respondents, ensuring accurate data entry, and meeting project timelines.

Key Responsibilities

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
• Collaborate with team members to achieve survey completion targets.
• Handle respondent objections professionally and encourage participation.
• Prepare accurate daily reports on productivity and survey completion.
• Review and correct (“clean”) survey data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow‑up actions.
• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Meet established Key Performance Indicators (KPIs).

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer‑facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.

Preferred Qualifications

• Prior experience in market research or survey roles.
• Familiarity with data collection tools and techniques.

To apply

To apply,simply click "APPLY" and submit your curriculum vitae (CV) throughGO, the official PERSOL job application platform. We regret to inform onlyshortlisted candidates will be notified.

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