Representative, Customer Care (Class 3)

GOLDBELL CAR RENTAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A car rental company in Singapore is looking for a professional to conduct daily detailing operations, perform simple repairs, and ensure customer satisfaction. Candidates must hold a Class 3 or 3A driving license. Relevant experience is advantageous, and willingness to work overtime is required. The position offers basic allowances and performance incentives.

Benefits

Performance bonuses

Flexi-dollars of $700 annually

Training provided

Qualifications

• Must hold a Class 3 or 3A driving license.
• Ability to perform simple repairs like changing tires and wipers.
• Relevant experience in the car rental industry is a plus.

Responsibilities

• Carry out daily detailing operations professionally.
• Perform simple on-site repairs as needed.
• Execute ad-hoc detailing tasks when assigned.

Skills

Detailing operations

Simple repairs

Customer service

Job description

Overview

Basic $2,050
HP Allowance: $40
Performance Allowance: $100
Other Variable Incentives:

Daily Performance Incentive $10/day (Mon-Fri) & $20/day (Weekend)

Detailing Incentive: $2 per job

Entitled to variable bonuses (mid-year and end-year)

OT may be required ocassionally

Flexi-dollars $700 per calendar year

• Carry out daily detailing operation which include delivery of open rental, replacement vehicles and close rental vehicles with utmost professionalism. Most times there will be a replacement vehicle issued to the customer otherwise, traffic team will arrange for an alternate mode of transportation, be it another colleague picking him up or would arrange for taxi pickup
• Carry out simple on site repairs if required (minor repairs i.e. replacing tires, changing wipers).
• Carry out ad-hoc detailing when assigned.
• Job training will be provided.

Requirements

• Class 3 or 3A (must have)
• Able to do simple repair like change wiper, change tyre
• Relevant experience in car rental industry advantageous
• Willing to work overtime (if required)