Repair Technician (Smart Home Appliances)

DM DASHER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local appliance service provider in Singapore is seeking candidates for appliance repair roles. Responsibilities include examining appliances, executing repairs, and advising customers on proper usage. Fresh graduates are welcome to apply, and training will be provided. Key benefits include health and dental insurance, a professional development program, and free parking.

Benefits

Dental insurance

Employee assistance programme

Employee discount

Food provided

Free parking

Health insurance

Professional development

Vision insurance

Qualifications

• Ability to work independently with less supervision.
• Willingness to learn and take initiative.

Responsibilities

• Examine and identify appliance breakdowns.
• Perform maintenance on home appliances.
• Provide rough cost estimates for repairs.
• Repair or replace appliance components.
• Advise customers on appliance usage.
• Maintain records of repairs and parts used.
• Collect payments and handle after-sales support.

Skills

Good soft skills

Basic Excel knowledge

Education

Fresh graduate welcomed

Job description

Job Scope

• Examining customers' appliances and identifying the cause of appliance breakdowns.
• Performing maintenance work on home appliances such as robot vacumms, air purifier and wet and dry.
• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
• Repairing or replacing defective or damaged appliance components upon approval from customers.
• Advising customers on how to use appliances correctly.
• Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
• Billing customers and collecting payments.
• Handle after-sales customer support upon completion of repair

Job Requirement

• Fresh graduate are welcomed (training will be provided)
• Able to work independently with less supervision
• Good knowledge on product and SOP
• Equipped with good soft skills to help handle difficult customers
• “Willing to do” & “Willing to learn” attitude
• Equipped with Basic Excel knowledge

Benefits

• Dental insurance
• Employee assistance programme
• Employee discount
• Food provided
• Free parking
• Health insurance
• Professional development
• Vision insurance