Remote Service Coordinator — SAP & Field Ops

Getinge; Singapore; Hybrid; SGD 45,000 - 65,000; Full time

Job summary

A leading medical technology provider is seeking a Service Coordinator in Singapore. This role involves handling customer service inquiries, managing service order processes in SAP, and ensuring timely communication with customers. The ideal candidate will have 3-5 years of experience in a similar role, excellent communication skills, and the ability to work in a fast-paced environment. This position allows for a hybrid work model, with some remote work possible.

Qualifications

• 3-5 years experience as a service coordinator or customer service role.
• Excellent communication and organizational skills.
• Able to work in a fast-paced environment.

Responsibilities

• Handle customer service hotline and create Service Orders in SAP.
• Pro-actively communicate updates to customers.
• Manage month end closing and invoice preparations.

Skills

Customer service experience

Communication skills

Organizational skills

Independence

Teamwork

Proficiency in MS Office

SAP knowledge

Education

Diploma in any discipline

Tools

SAP

MS Office

Job description

A leading medical technology provider is seeking a Service Coordinator in Singapore. This role involves handling customer service inquiries, managing service order processes in SAP, and ensuring timely communication with customers. The ideal candidate will have 3-5 years of experience in a similar role, excellent communication skills, and the ability to work in a fast-paced environment. This position allows for a hybrid work model, with some remote work possible.