Remote Language Translator (Mandarin Speaker)

EPS CONSULTANTS PTE LTD; Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

A leading customer experience solutions provider in Singapore is seeking a bilingual interpreter proficient in English and Mandarin to provide real-time interpretation for various sectors including healthcare and finance. The role offers the flexibility of 100% work from home, with a permanent night shift from 7pm to 3am. Candidates with prior call center experience are preferred, while strong linguistic proficiency will also be considered. A competitive salary of up to S$5,000 per month is provided.

Benefits

100% Work from Home

Professional training provided

Monthly incentive available

Qualifications

• Proficient in English with bilingual skills in Mandarin is required.
• Strong linguistic proficiency in both languages is advantageous.
• Ability to remain neutral, professional, and objective.

Responsibilities

• Provide real-time interpretation between English and Mandarin.
• Handle telephone and/or video calls across diverse industries.
• Deliver culturally sensitive interpretation while applying appropriate terminology.

Skills

Proficient in English

Bilingual skills in Mandarin

Strong listening skills

Retention skills

Note-taking skills

Ability to explain cultural nuances

Job description

Looking to transform your bilingual abilities into a meaningful career? Join a world-leading customer experience solutions provider and help bridge communication gaps in critical sectors such as healthcare, government, finance, and emergency services - while you enjoy the flexibility of working from home!

• 100% Work from Home (Singapore-based)
• Permanent night shift: 7pm – 3am (5 days/week, 2 rotational rest days)
• Base salary up to S$5,000 per month (excluding monthly incentive)
• Professional training will be provided

Key Scope:

• Provide accurate real-time interpretation between English and Mandarin for individuals with language barriers
• Handle telephone and/or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services
• Deliver professional, culturally sensitive, and objective interpretation
• Apply appropriate industry terminology and procedures across diverse call types.

The ideal candidate should be/have:

• Proficient in English, with bilingual skills in Mandarin, enabling smooth communication with China external customers is required
• Those with prior call centre / translation experience would be highly considered
• Applicant without direct experience but with strong linguistic proficiency in English and Mandarin, are welcome to apply
• Strong listening, retention, and note-taking skills to ensure high accuracy
• Ability to remain neutral, professional, and objective at all times
• Capable of quickly building personal credibility while following client instructions closely
• Able to explain cultural nuances when necessary to avoid miscommunication