Remote Language Translator (Cantonese Speaker)

EPS CONSULTANTS PTE LTD; Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

A leading customer experience solutions provider is looking for bilingual interpreters fluent in English and Cantonese to work from home. You will provide real-time interpretation services across various critical sectors. Ideal candidates possess strong linguistic skills and attention to detail, whether experienced or not. Comprehensive professional training is provided, with a base salary of up to S$5,000 monthly.

Qualifications

• Proficient in English, with bilingual skills in Cantonese for smooth communication.
• Strong linguistic proficiency is essential for applicants without direct experience.
• Experience in call centre or translation preferred but not mandatory.

Responsibilities

• Provide real-time interpretation between English and Cantonese.
• Handle telephone and video calls on-demand across various sectors.
• Apply industry terminology and provide culturally sensitive interpretation.

Skills

Bilingual skills in English and Cantonese

Strong listening skills

Note-taking skills

Ability to explain cultural nuances

Job description

Looking to transform your bilingual abilities into a meaningful career? Join a world-leading customer experience solutions provider and help bridge communication gaps in critical sectors such as healthcare, government, finance, and emergency services - while you enjoy the flexibility of working from home!

• 100% Work from Home (Singapore-based)
• Permanent night shift: 7pm – 3am (5 days/week, 2 rotational rest days)
• Base salary up to S$5,000 per month (excluding monthly incentive)
• Professional training will be provided

Key Scope:

• Provide accurate real-time interpretation between English and Cantonese for individuals with language barriers
• Handle telephone and/ or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services
• Deliver professional, culturally sensitive, and objective interpretation
• Apply appropriate industry terminology and procedures across diverse call types.

The ideal candidate should be/have:

• Proficient in English, with bilingual skills in Cantonese, enabling smooth communication with Hong Kong external customers is required
• Those with prior call centre / translation experience would be highly considered
• Applicant without direct experience but with strong linguistic proficiency in English and Cantonese, are welcome to apply
• Strong listening, retention, and note-taking skills to ensure high accuracy
• Ability to remain neutral, professional, and objective at all times
• Capable of quickly building personal credibility while following client instructions closely
• Able to explain cultural nuances when necessary to avoid miscommunication