Remote Implementation Consultant I

Greenhouse; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading software company in Singapore is seeking a Customer Success Specialist to lead successful customer implementations and provide mentorship. The ideal candidate should have experience in customer onboarding, project management, and the ability to convey technical concepts to various audiences. This role focuses on empowering clients to maximize product value and ensuring smooth transitions post-implementation. The company promotes a flexible working environment and values diversity in the workplace.

Benefits

Flexible working environment

Performance review program

Bonus structure for good performance

Qualifications

• 2 years of hands-on customer onboarding or project management experience.
• Experience delivering complex software implementations.
• Ability to communicate complex concepts to various audiences.

Responsibilities

• Lead customers through successful implementations and launches.
• Empower customers to achieve timelines and value.
• Provide support and mentorship in product knowledge.
• Partner with internal teams for smooth transitions.

Skills

Customer onboarding

Project management

Communication with leadership

Problem-solving

Job description

A leading software company in Singapore is seeking a Customer Success Specialist to lead successful customer implementations and provide mentorship. The ideal candidate should have experience in customer onboarding, project management, and the ability to convey technical concepts to various audiences. This role focuses on empowering clients to maximize product value and ensuring smooth transitions post-implementation. The company promotes a flexible working environment and values diversity in the workplace.