Remote Billing Analyst — SaaS, Zuora & Excel, ESOP

Employment Hero; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Billing Analyst in Singapore to manage end-to-end billing processes and enhance customer experience. The ideal candidate has 2–3 years of experience, strong problem-solving abilities, and proficiency in SaaS billing platforms like Zuora. Enjoy remote work flexibility and access to generous benefits including parental leave, subsidized egg freezing, and professional development opportunities.

Benefits

Generous parental leave policy

Subsidised egg freezing

WFH office expense budget

Outstanding learning and development opportunities

Qualifications

• 2–3 years' experience in a similar role.
• Methodical approach to resolving billing scenarios.
• Bonus points for experience in a high-growth tech or SaaS environment.

Responsibilities

• Manage end-to-end billing processes.
• Own the customer billing process.
• Run monthly billing cycles and ensure accuracy.
• Maintain and update our billing system.
• Prepare monthly billing reports.
• Handle ad hoc billing adjustments.
• Collaborate on cross-functional projects.
• Contribute to continuous improvement initiatives.

Skills

Understanding of billing processes

Problem-solving skills

Microsoft Excel skills

Experience with SaaS billing platforms

Tools

Zuora

Microsoft Excel

Job description

A leading technology company is seeking a Billing Analyst in Singapore to manage end-to-end billing processes and enhance customer experience. The ideal candidate has 2–3 years of experience, strong problem-solving abilities, and proficiency in SaaS billing platforms like Zuora. Enjoy remote work flexibility and access to generous benefits including parental leave, subsidized egg freezing, and professional development opportunities.