Remote APAC Enterprise Client Success Manager

Modern Health; Singapore; Remote; SGD 80,000 - 100,000; Full time

Job summary

A leading mental health benefits platform in Singapore seeks a Client Success Manager to manage employer relationships and drive product adoption. This role requires 8+ years in client management within B2B tech, preferably in healthcare. You'll collaborate with HR leaders and contribute to improving employee mental wellness. Unique culture and remote work setup involved, with generous benefits and professional development opportunities.

Benefits

Generous Time Off

Annual Wellness Stipend

Professional Development Stipend

Access to coaches and therapists

Qualifications

• 8 years managing client relationships or selling to HR leaders within B2B tech.
• Experience in employer benefits and healthcare is a strong plus.
• Proven success in managing a book of business (30 customers across segments).

Responsibilities

• Manage a portfolio of Enterprise Accounts for top customers.
• Build relationships with Benefit Managers, HR Executives, and consultants.
• Conduct global account meetings to refine customer strategies.
• Drive engagement with Modern Health's mental wellness programs.

Skills

Client management

Problem-solving

Analytical skills

Relationship building

Presentation skills

Tools

Salesforce

Gainsight

Looker

Job description

A leading mental health benefits platform in Singapore seeks a Client Success Manager to manage employer relationships and drive product adoption. This role requires 8+ years in client management within B2B tech, preferably in healthcare. You'll collaborate with HR leaders and contribute to improving employee mental wellness. Unique culture and remote work setup involved, with generous benefits and professional development opportunities.