Relationship Manager (Luxury)

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent hospitality services provider in Singapore seeks a candidate with 2-3 years of relevant experience to develop sales strategies, conduct member tours, manage CRM systems, and prepare sales reports. This role offers the opportunity to collaborate on marketing initiatives and enhance the member acquisition process.

Qualifications

• 2-3 years of relevant experience in the hospitality industry.

Responsibilities

• Develop and implement effective sales strategies to attract new members.
• Conduct personalized tours for potential members.
• Manage and update the CRM system.
• Collaborate with teams to create promotional materials and campaigns.
• Collect and analyze feedback from prospective and new members.
• Prepare regular reports on sales performance and member acquisition metrics.

Job description

Details

• Develop and implement effective sales strategies to attract new members and expand the membership base, maintaining a robust pipeline of prospects through networking events and industry engagements.
• Conduct personalized tours, offering potential members a comprehensive overview of the facilities, amenities, and exclusive benefits.
• Manage and update the CRM system to ensure member information remains accurate and current.
• Collaborate with the Lifestyle Producer and Concierge teams to design promotional materials, marketing campaigns, and initiatives aimed at attracting new members. Assist in planning and hosting exclusive events to highlight the offerings to potential members.
• Collect and analyze feedback from prospective and new members regarding their experience with the sales process, providing insights to refine the member acquisition journey.
• Prepare regular reports on sales performance, member acquisition metrics, and progress toward targets, using data-driven insights to adjust strategies and enhance results.

Requirements

• Relevant 2‑3 years’ experience in Hospitality industry.