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Relationship Manager | Client Care & Growth (FinServ)

Ez Loan Pte. Ltd.

Singapore

On-site

SGD 60,000 - 80,000

Full time

20 days ago

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Job summary

A trusted licensed moneylender in Singapore is looking for a Relationship Manager to join their dynamic team. The role involves addressing customer inquiries through various channels and ensuring a high standard of service. Ideal candidates should possess strong communication skills and a positive attitude. This is a full-time position with benefits including medical and dental coverage, and a competitive salary structure.

Benefits

Medical & Dental Benefits Provided
KPI Incentives
Performance Bonus

Qualifications

  • Strong communication skills are essential for engaging with customers.
  • A positive attitude towards customer service.
  • Willingness to learn about the financial services industry.

Responsibilities

  • Respond to customer inquiries via phone, WhatsApp, and other channels.
  • Address and resolve customer concerns politely and professionally.
  • Maintain accurate records of all customer interactions in our CRM.
  • Support the loan processing team with daily customer communication.

Skills

Good communication skills
Positive attitude
Eagerness to learn
Job description
A trusted licensed moneylender in Singapore is looking for a Relationship Manager to join their dynamic team. The role involves addressing customer inquiries through various channels and ensuring a high standard of service. Ideal candidates should possess strong communication skills and a positive attitude. This is a full-time position with benefits including medical and dental coverage, and a competitive salary structure.
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