Relationship Manager | Client Care & Growth (FinServ)

Ez Loan Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A trusted licensed moneylender in Singapore is looking for a Relationship Manager to join their dynamic team. The role involves addressing customer inquiries through various channels and ensuring a high standard of service. Ideal candidates should possess strong communication skills and a positive attitude. This is a full-time position with benefits including medical and dental coverage, and a competitive salary structure.

Benefits

Medical & Dental Benefits Provided

KPI Incentives

Performance Bonus

Qualifications

• Strong communication skills are essential for engaging with customers.
• A positive attitude towards customer service.
• Willingness to learn about the financial services industry.

Responsibilities

• Respond to customer inquiries via phone, WhatsApp, and other channels.
• Address and resolve customer concerns politely and professionally.
• Maintain accurate records of all customer interactions in our CRM.
• Support the loan processing team with daily customer communication.

Skills

Good communication skills

Positive attitude

Eagerness to learn

Job description

A trusted licensed moneylender in Singapore is looking for a Relationship Manager to join their dynamic team. The role involves addressing customer inquiries through various channels and ensuring a high standard of service. Ideal candidates should possess strong communication skills and a positive attitude. This is a full-time position with benefits including medical and dental coverage, and a competitive salary structure.