Relationship Manager

DAIOHS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A client-focused service company in Singapore is seeking a Relationship Manager to care for corporate clients. The role involves regular client visits, ensuring service quality, and introducing a range of solutions. Candidates should have 2–3 years of relevant experience and exceptional communication skills. This position is ideal for someone who is proactive and able to build strong client relationships.

Qualifications

• 2–3 years’ experience in relationship management or client servicing.
• Excellent communication and interpersonal skills.
• Proactive attitude with strong problem-solving abilities.

Responsibilities

• Visit clients regularly to ensure service standards are met.
• Gather client insights on product quality and introduce additional services.
• Build strong relationships with stakeholders.

Skills

Relationship management

Client servicing

Excellent communication

Problem-solving

Organizational skills

Job description

About the Role

We are looking for a client-focused Relationship Manager to take care of our existing corporate clients. You will conduct regular visits, ensure service quality, gather feedback, and build long-term partnerships. Beyond service care, you will also introduce clients to our wider range of solutions and generate leads for our sales team.

What You’ll Do

• Visit clients regularly to ensure service standards are met.
• Act as the first point of contact for feedback, service issues, and follow-ups.
• Gather client insights on product quality (e.g., coffee taste, machine performance).
• Introduce and promote additional services (coffee, tea, water, air solutions, pantry services).
• Identify upsell opportunities and pass qualified leads to the sales team.
• Build strong relationships with stakeholders and position us as a trusted partner.
• Document client visits, feedback, and report insights to management.

What We’re Looking For

• 2–3 years’ experience in relationship management, client servicing, or account management.
• Excellent communication and interpersonal skills.
• Service-oriented with strong problem-solving abilities.
• Keen interest to learn our product portfolio and industry trends.
• Organized, proactive, and able to spot opportunities for business growth.