Regional Talent Acquisition & Talent Management Manager, SEA&O

Cathay Pacific Airways Limited (Singapore); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global airline is seeking an experienced recruitment leader to manage the talent acquisition team in Singapore. The successful candidate will drive hiring processes, ensure an excellent candidate experience, and support line managers. With at least 8 years' experience in recruitment, strong cultural sensitivity, and expertise in local legislation, this role offers opportunities for career development within the airline. The position is located in Singapore and embodies a team-oriented culture.

Benefits

Travel industry discounts

Career development opportunities

Dynamic team culture

Qualifications

• At least 8 years’ experience in recruitment and selection processes.
• Experience in cross-country recruitment.
• Knowledge of SEA&O countries legislation.

Responsibilities

• Lead the talent acquisition and management team.
• Execute a brand-enhancing candidate experience.
• Manage end-to-end recruitment processes.
• Support line managers with hiring decisions.
• Facilitate and oversee onboarding processes.

Skills

Cross-cultural communication

Stakeholder engagement

Customer service orientation

Technology proficiency

Judgment and impartiality

Education

Degree in Human Resources or related field

Job description

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

To ensure Cathay attracts, selects and brings on board the right people for our operations and the Cathay culture, whilst providing an excellent candidate experience. To be an expert in recruitment and the Cathay selection processes, tools and techniques and have a strong ability to support line managers with excellent selection decisions and nurture talent through the recruitment and selection process.

To drive and execute the talent management framework for the region and work with the business units to build succession plans.

Key Responsibilities

People Management

• To lead the talent acquisition & talent management team to deliver talent acquisition & talent management agenda for the region and ensure alignment to global/region People strategy

Talent Attraction and Employer Branding

• Execute a professional, brand enhancing candidate experience through all recruitment and selection cycle touchpoints
• Act as a brand ambassador for the airlines, promoting the employee value proposition and inspiring candidates to apply for positions and accept opportunities
• Collaborate with various Reg PPL team in the development and implementation of policies, procedures and processes related to sourcing, recruiting, selection, promotion, transfer and onboarding
• Participate in HR / talent acquisition projects as required

Recruitment and Selection Process Excellence

• Manage the talent acquisition team on end-to-end recruitment and selection processes from discussing requirements with hiring managers and developing commercially focused, brand enhancing initiatives, job advertisement creation, sourcing, screening, selecting, offer and onboarding
• Be the expert in recruitment tools and collaborate with People Operation team to ensure TA administration processes are executed with high quality of candidate experience and professionalism including the adoption of new tools and technology aligned with the global talent acquisition strategy
• Conduct effective and timely shortlisting to ensure the most suitable candidates are seen by the hiring managers
• Effectively prioritise different roles and ensure that time to fill is measured and optimised
• Design and conduct interview and assessment centres virtually or in person as required.
• Administer and interpret psychometric tests and provide insights to the hiring managers
• Conduct a targeted search for key roles as required
• Coordinate recruitment and selection activity for all applicable overseas hires or internal transfers and secondments
• Guide and collaborate with People Operations team and vendors to ensure all background checks are conducted in a compliant manner to ensure the quality of hires and risk minimisation
• Conduct phone reference checks for senior roles (Level C/B people manager)
• Lead the offer process, including salary negotiation with adherence to Cathay pay philosophy
• Manage graduate programs, internal promotion and progression programmes and activities as required
• Be the expert in local legislation regarding recruitment and selection processes including discrimination and data privacy regulations

Line Manager Support

• Review job descriptions and ensure that the job advertisement is posted in an effective, clear, compliant and appealing manner
• Provide expertise in interpreting test results, shortlists, interviews and assessment centre performance
• Provide a sounding board on candidate performance and cultural fit
• Provide a factual, impartial and fair assessment of candidates

Onboarding

• Work closely with People Operation teams to ensure that the onboarding process is delivered in the local context to bring the Cathay brand to life
• Provide guidance to the People Operations team to manage and administer the Brushwinger platform to ensure it adds value to Brushwingers
• Work closely with People Operations team to ensure all onboarding administration is completed and well documented

Build a High-Performance Culture and advance the talent management agenda

• Own performance management and effectiveness by ensuring the Annual Talent Review process is well managed and illustrate concepts to business units and adoption of the framework by the business and employees.
• Partner with Regional Comms, Eng & Development team & Country/Area PPL to build capability for performance management within the region’s line managers
• Provide coaching and support for managers/Area/Country PPL team on a 1:1 and group as required
• Draw upon centrally provided people frameworks and strategies to provide tools, guidelines and training to the Country/Area PPL to support local teams

Career Planning

• Identify talent within the region and collaborate with Area/Country People team, Country/Area Heads on Annual Team & Talent processes on talent management.
• Partner and provide insights to Regional Comms, Engagement & Development team on training requirements and development plans
• Collaborate with Regional Comms, Engagement & Development team to conduct focus groups in high attrition teams to understand issues and problem solve
• Ensure that regional Succession Planning is regularly conducted and documented bi-annually
• Partner with Country/ Area PPL & Heads to manage identified talent for succession and ensure they are on track with their plans.
• Liaise with Performance & Data Insights/project team to assess the flight risk / retention initiatives for proposal to Regional Head of People, SEA&O
• Identify the requirements for formal career path planning or development journeys within the region - regional development programmes, rotation programmes, cross training and work with Country/Area PPL & Heads on implement accordingly
• Identify key ‘at risk’ or ‘business critical’ roles and ensure that there are plans for coverage in case of absence or turnover
• Accountable to provide regular updates to Regional Head of People, SEA&O on people agenda towards talent acquisition & talent management for the region
• Any other projects / assignments as assigned

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Qualifications/ Experience/ Skills/ Knowledge

Academic Qualifications

• A degree in Human Resources or a related field is an advantage

Knowledge, Skills, Training and Experience

• At least 8 years’ experience in recruitment and selection processes in a cross-country environment
• Airline experience is an advantage
• Strong cultural sensitivity with high cross cultural communication ability
• Demonstrably good judgment and ability to remain impartial
• Strong knowledge of SEA&O countries legislation related to recruitment and selection
• Strong customer service orientation
• Efficient and able to manage multiple priorities
• Excellent stakeholder engagement and management ability
• Continuous improvement mindset
• A high degree of technological ability

Benefits

Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top Global Airlines.
Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire.
Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.