Regional Sales Support & Customer Experience Specialist

Talent Trader Group Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A regional sales support company in Singapore is seeking an experience professional to manage customer orders, prepare sales quotations, and ensure timely delivery. The ideal candidate has a Bachelor's or Diploma in Business Administration, Sales & Marketing, or Supply Chain Management, along with 3-5 years of relevant experience in import/export or international shipments. Strong knowledge of incoterms is preferred, and candidates available to start on short notice will be considered advantageous.

Qualifications

• Minimum 3 years of experience in a regional sales support role.
• Experience in import/export or international shipment procedures.
• Knowledge in incoterms and shipment regulations.

Responsibilities

• Attend to customers' sales order enquiries.
• Prepare sales quotations in multiple currencies.
• Ensure order processing and fulfillment for timely delivery.
• Coordinate import/export and customs-related processes.
• Identify opportunities to improve customer experience.

Skills

Sales support

Order processing

Customer service

Inventory management

Process improvement

Education

Bachelor or Diploma in Business Administration, Sales & Marketing, Supply Chain Management

Job description

A regional sales support company in Singapore is seeking an experience professional to manage customer orders, prepare sales quotations, and ensure timely delivery. The ideal candidate has a Bachelor's or Diploma in Business Administration, Sales & Marketing, or Supply Chain Management, along with 3-5 years of relevant experience in import/export or international shipments. Strong knowledge of incoterms is preferred, and candidates available to start on short notice will be considered advantageous.