Regional Sales and Admin Assistant

LUXURY COACH SERVICE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent travel service provider in Singapore is seeking a candidate with a Diploma in the travel industry and at least 2 years of experience. Responsibilities include planning sales kits for Free & Easy packages, negotiating contracts with industry partners, and managing bookings and invoices. Ideal candidates should possess strong communication skills in English, Malay, and Mandarin, and have a keen interest in travel trends. This role requires working in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in the Travel Industry.
• Strong knowledge of travel products and leading tours.
• Comfortable in a hands-on environment.

Responsibilities

• Plan sales kits for Free & Easy packages.
• Negotiate contracts with hotels for bookings.
• Manage petty cash and prepare quotations.

Skills

Interpersonal skills

Communication skills

Knowledge of tour products

Experience in corporate sales and marketing

Ability to handle stress

Interest in travel trends

Fluent in English

Fluent in Malay

Fluent in Mandarin

Education

Diploma/Professional qualifications in the travel industry

Job description

Responsibilities

• Plan and prepare sales kits for Free & Easy packages
• Customize programs/itineraries and prepare coach rate schedule
• Upload packages to the system for selling
• Manually upload and adjust selling prices as approved by management
• Liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking
• Manage petty cash in MYR for drivers and weekly expenses (guide’s fee, hotel payments, driver overland claims)
• Prepare refund and coordinate with finance department
• Issue invoices and exchange order for payment
• Prepare quotation for overland groups trips/local transportations and tour group
• Handling all reservations requests/enquires via email and other online/offline channels
• Handle the hotline for overland departures on a weekly rotational basis
• Liaise with drivers/guides regarding issues such as uncaptured or duplicate booking
• Ensure overall customer satisfaction
• Conduct weekly planning for overland trips to Malacca and Kuala Lumpur
• Combine trips by contacting and transferring bookings of passengers, send notification via SMS/WhatsApp and email
• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry
• Possess at least 2 years of experience in the Travel Industry
• Prior experience with corporate sales and marketing will be advantage
• Good knowledge of tour products and tour leading
• Strong interpersonal and communication skills
• Comfortable working in a hands‑on environment and contribute to all areas
• Ability to handle stress and work in fast paced environment & extended hours
• Keen interest in local and international travel trends
• Excellent communication in English, Malay, and Mandarin
• Singaporean & PR Preferred