Regional Quality Manager (Asia Pacific)

APM Terminals Gothenburg; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Maersk, based in Singapore, seeks a seasoned Quality Auditor to lead the Enterprise QMS deployment across Asia Pacific operations, including air, cold stores, and logistics. You will drive audit readiness, conduct internal audits, and collaborate with regional stakeholders to enhance quality performance.

Responsibilities include maintaining external certifications, delivering training, and supporting continuous improvement initiatives with strong data analysis and communication skills.

Qualifications

• Certified Lead Auditor preferred with ISO 9001 experience.
• Experience conducting internal audits and managing certification programmes.
• Strong knowledge of ISO 9001 and related schemes (TAPA, SQAS, GFSI).
• Experience deploying quality frameworks across multiple sites/regions.

Responsibilities

• Support Enterprise QMS implementation and continuous improvement.
• Conduct internal quality audits and deliver awareness and training.
• Partner with product owners to deploy quality initiatives and PRIME programme.
• Maintain regional register of external certifications (ISO, TAPA, GxP, GFSI).
• Provide SME on QMS, certification requirements, audit readiness.
• Report quality KPIs and identify risks and improvement opportunities.

Skills

Auditing

Quality management

Stakeholder management

Data analysis

Communication

Education

Certified Lead Auditor

Job description

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

Responsibilities

• Support the implementation and continuous improvement of the Enterprise Quality Management System (QMS) and ISO 9001 certification across targeted Asia Pacific sites, including Air, Cold Stores, and Cold Chain Logistics operations.
• Conduct internal quality audits and deliver quality awareness and training programmes in line with the Enterprise QMS roadmap and audit plan.
• Partner with product owners and business stakeholders to support Enterprise QMS deployment and PRIME programme initiatives that strengthen quality performance and compliance.
• Maintain and govern a regional register of external certifications, including ISO, TAPA, SQAS, GxP, and GFSI, in collaboration with Centre Quality and country/site stakeholders.
• Provide subject matter expertise on quality management systems, certification requirements, audit readiness, and continuous improvement initiatives.
• Support country and site teams on quality-related matters across logistics operations, including air freight, trucking, warehousing, cargo handling, and other supply chain activities.
• Support the implementation of global quality standards, policies, and best practices across the region.
• Collaborate with regional and global stakeholders to promote quality governance, compliance, and operational excellence.
• Partner with cross-functional teams to foster a quality-focused culture and continuous improvement mindset.
• Contribute to initiatives that enhance operational quality, customer satisfaction, regulatory compliance, and business performance.
• Support regional product and sales teams in customer engagements, audits, and business development activities on quality-related matters.
• Monitor, analyze, and report quality KPIs and performance metrics, leveraging insights to identify risks and improvement opportunities.
• Serve as a regional quality contact for Automotive, Pharma, and Food Safety Management Systems, providing guidance on customer requirements, CAPAs, and regulatory compliance.
• Support customer-related pharma CAPAs, particularly in locations with limited quality resources.

Qualifications

• Certified Lead Auditor qualification is preferred.
• Proven experience conducting audits and managing certification programmes across recognised standards.
• Strong knowledge of ISO 9001 and other certification frameworks such as TAPA, GxP, GFSI, SQAS, or Food Safety Management Systems.
• Experience preparing organisations for external audits and certification processes.
• Proven experience deploying and governing quality management frameworks across multiple sites, countries, or business units in a regional environment.
• Strong stakeholder management and influencing skills, with the ability to collaborate across diverse teams and geographies.
• Customer-focused mindset with the ability to balance compliance requirements and business objectives.
• Strong analytical, problem-solving, and data-driven decision-making capabilities.
• Excellent communication skills and the ability to work effectively in a matrix organisation.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].