Responsibilities
- Manage end-to-end import/export and cross-border shipments for second-hand luxury goods.
- Coordinate shipments for items sold via weekly global online auctions.
- Liaise with logistics partners, couriers, customs brokers, and regional teams to ensure timely and accurate deliveries.
- Monitor shipment progress, resolve delays, and troubleshoot issues with branches and customers.
- Review and streamline logistics workflows across Singapore, Japan, and Southeast Asia.
- Standardize shipping procedures to enhance consistency and operational efficiency.
- Analyze shipping costs and assist in negotiating improved rates with logistics partners.
- Recommend practical improvements to support daily operations and regional alignment.
- Collaborate with Japan HQ and SEA branches on auction preparation and post-auction shipment planning.
- Support new or expanding branches by sharing best practices and training staff on logistics procedures.
- Maintain accurate shipping address and customer data across branches.
- Assist in consolidating or simplifying logistics-related systems or databases.
- Coordinate with IT teams or vendors to resolve system issues or implement workflow enhancements.
- Update and maintain documentation for logistics processes and system usage.
Requirements
- Minimum 5 years’ experience in logistics, shipping, or supply chain coordination; cross-border experience preferred.
- Strong knowledge of import/export regulations, customs procedures, and international shipping documentation.
- Proficiency in Japanese and Chinese languages for liaising with Japanese and Chinese speaking clients and stakeholders.
- Experience using logistics systems or order management tools.
- Strong coordination, analytical, and problem‑solving skills.
- Experience handling high‑value or luxury products is an added advantage.
- Exposure to system migration, data consolidation, or workflow standardization is an added advantage.
- Background in e‑commerce, retail logistics, or auction operations is an added advantage.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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