Regional Demand Planning and S&OP Lead, APAC & MEA

CONVATEC (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading healthcare company in Singapore seeks a Demand Planning and S&OP Manager to oversee supply chain operations. The role involves managing demand planning, inventory, and product life cycles while leading teams across multiple locations. Ideal candidates will have at least 15 years of experience in supply chain management and strong SAP knowledge.

Qualifications

• Min 15 years experience in Supply Chain areas.
• Min 5 years in planning functions and leading teams.
• APICS certification preferred.
• Experience managing customer service teams.

Responsibilities

• Lead the Supply Chain team and oversee operations.
• Manage demand planning, inventory management and product life cycle.
• Develop and maintain performance metrics and KPIs.
• Ensure effective communication with commercial teams.

Skills

Supply Chain Management

Demand Planning

Team Leadership

Inventory Management

Customer Service

Communication Skills

SAP Knowledge

Education

Master/Bachelor's degree in relevant field

Tools

SAP IBP modules

Job description

The APAC & MEA Demand Planning and S&OP Manager will be accountable for leading the Supply Chain team to secure sustainable and high performing operation including partner service provider for Convatec in APAC and MEA markets. You will be responsible in leading the supply chain strategic direction thru Demand Planning and S&OP Process, manage Supply and inventory management, product life cycle management as well as managing regional teams.

Key Responsibilities:

1. Demand Planning and S&OP Process:

• Manage the Regions demand plans over the planning horizon driving corrective actions, and reconciliation with the Regional Demand Planning, Financials and Commercial teams.
• Owner of the Regional forecasting tool including all data inputs per the update cycles
• Actively develop the relationship with Regional Commercial and Financial teams to build Regional/Market knowledge over a 5-year horizon. (Strat Planning)
• Own, monitor and publish performance metrics & reports e.g. Business Unit dashboard and status reports. Includes development and maintaining KPI’s.

2. Supply & Inventory Management:

• Accountable for finished goods inventory including regional DC for the Business Units within the Region.
• Review and align actions, allocation for any constraints items to mitigate BO risk proactively including appropriate communication to stakeholders.
• Review excess inventory and obsolescence and provide re-active and pro-active steps to reduce risk with close coordination with the commercial and financial teams.
• Identify areas for improved efficiency in service and inventory and align SAP parameters accordingly.
• Proactively monitor ageing stock, making recommendations to the Commercial and Supply Planning teams to reduce write offs

3. Product Life Cycle Management including the changes impacts regulation:

• Accountable for the Business Unit product portfolio, new product launches, CCR changes impacting on markets and end of life activities.
• Accountable for systems being aligned during launch, impacting on markets and discontinuation processes.
• Reduce risk by communicating clearly with Commercial teams by identifying deviations from launch or discontinuation plans.
• Accountable for any changes which impacts inventory requirements. E.g., pack design change which needs stock build up for existing version of stock before the registration completion for Taiwan.

4. Others:

• Ensure building appropriate team structure aligning with strategic direction.
• Owns the annual budget development and delivery to that annual distribution budget.
• Support GEM/GSC projects and markets on a need basis.
• Ensure team members are engaged and appropriately trained to meet set standards and receive targeted coaching and development as required, maintaining a focus on achieving positive customer and patient outcomes.

To be successful in this role you will have:

• Min 15 years experience across critical Supply Chain areas (Demand Planning, Supply Planning and Execution, Logistics, Inventory Management)
• Min 5 years in planning functions (Demand planning, S&OP) and leading team across multiple locations.
• Certification with CPIM or CSCP (APICS Certification highly preferred)
• Experience managing a customer service team, including implementation and measurement of customer experience initiatives.
• Demonstrated ability to lead others with empathy, encouragement and sufficient challenge / stretch.
• Experience managing 3rd party providers, ensuring consistent delivery to agreed standards and maximising value outcomes.
• Effective communication and collaboration skills. Ability to partner with and influence others without direct authority, building consensus through collaboration across functions and all organizational levels.
• Able to advance supply chain decisions based on expected business outcomes. Proactively identify trends, opportunities and problems impacting commercial outcomes.
• Proven track record of process improvement.
• Advanced knowledge of SAP transactions, reports and capabilities. Especially SAP IBP modules (or alternative) experience highly preferred

Qualifications & education

• Master/Bachelor’s degree in relevant field