Regional Customer Growth Director

DHL Global Forwarding; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading logistics company in Singapore is seeking a professional to manage customer engagement and drive business development. The ideal candidate has over 10 years of experience in the logistics industry, with proven skills in project management and communication. You will be responsible for developing strategies to grow customer portfolios, ensuring service quality, and collaborating with internal stakeholders to enhance service delivery. Fluency in English and a degree are required for this dynamic role.

Qualifications

• 10+ years of solid experience in the logistics or forwarding industry.
• 5+ years of dealing with major accounts on a regional or global level.
• Fluent use of English (both written and spoken).

Responsibilities

• Manage and develop the overall customers engagement of assigned portfolio.
• Deliver services and solutions to customer that meet budget, quality and agreed service level.
• Conduct customer meeting/sales visits and present company capabilities.
• Effectively drive monthly, quarterly and annual business review with customers.

Skills

Selling with Buyer’s Perspective

Project management

Industry/Sector Knowledge and Expertise

Freight Forwarding Knowledge and Expertise

Excellent communication skills

Interpersonal skills

Influencing skills

Negotiation skills

Computer skill knowledge like Word, Excel, Powerpoint

Education

Degree Holder

Relevant post-graduate qualifications

Tools

Word

Excel

PowerPoint

Job description

A leading logistics company in Singapore is seeking a professional to manage customer engagement and drive business development. The ideal candidate has over 10 years of experience in the logistics industry, with proven skills in project management and communication. You will be responsible for developing strategies to grow customer portfolios, ensuring service quality, and collaborating with internal stakeholders to enhance service delivery. Fluency in English and a degree are required for this dynamic role.