Recruitment/Onboarding Consultant

OPUS IT Services; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an HR onboarding specialist to manage the complete onboarding process for new employees. The role involves ensuring a seamless experience, from the procurement of onboarding software to preparing welcome gifts and handling communications. Ideal candidates will have over 8 years of experience in Human Resources and strong proficiency in HR systems. The position requires excellent interpersonal skills and attention to detail, along with the ability to work effectively in a team environment.

Qualifications

• 8+ years of work experience in a similar position.
• Experience as an HR Onboarding Specialist in a similar company/work environment.
• Proficiency in HR Systems.

Responsibilities

• Manage the end-to-end onboarding process for new employees.
• Ensure a seamless workflow for each new employee.
• Recommend process improvements for onboarding efficiency.

Skills

Interpersonal skills

Communication skills

Attention to detail

Problem-solving

Teamwork

Adaptability

Education

Bachelor's Degree in Human Resources or a related field

Tools

Microsoft Office/Suite

Applicant tracking systems (e.g. SmartRecruiters)

HR capital management systems (e.g. Workday)

Visio

Job description

Responsibilities

• The HR onboarding specialist is the primary point of contact for and provides critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a world‑class onboarding experience for newly hired employees.
• The HR onboarding specialist is responsible for ensuring the timely execution and completion of a seamless workflow for each new employee.
• Responsible for the procurement and implementation of employee onboarding software.
• Welcomes newly hired employees and executes the engagement plan throughout the onboarding journey; manages the end‑to‑end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.
• Prepares and distributes onboarding welcome gifts.
• Creates clear policies and employee handbooks that explain company operations.
• Crafts and sends communication with information about the company, onboarding agenda, equipment handover, dress code, parking options, perks and similar items.
• Acts as a subject matter expert and makes recommendations on how to improve process efficiency.
• Ensures compliance with all processes and maintains a high level of confidentiality at all times.
• Challenges the status quo and proactively identifies process improvements.
• Identifies innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.

Qualifications

• Ability to work successfully and professionally with all levels of employees and management.
• Ability to understand basic technical concepts and explain them in simple terms.
• Quick learner.
• Ability to troubleshoot, identify improvements, and make simple decisions independently.
• Strong attention to detail with the ability to prioritise and handle multiple tasks at once.
• Strong team player with a results‑driven approach and who can work with limited guidance.
• Energetic person with strong interpersonal and communication skills, including active listening.
• Very strong work ethic (reliable) with “can do” and collaborative attitude.
• Fluency in English.
• Proficiency in Microsoft Office/Suite.
• Proficiency in HR Systems, applicant tracking systems (e.g. SmartRecruiters), HR capital management systems (e.g. Workday), and Visio required/preferred.
• State if the position will be performed in an office setting and will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers.
• 8+ years of work experience in a similar position or a Bachelor's Degree in Human Resources or a related field.
• 8+ years of experience within Human Resources, Recruiting and/or Employee Onboarding required/preferred.
• 8+ years of experience working as an HR Onboarding Specialist in a similar company/work environment required/preferred.