Records & Operations Support Executive (12 months contract)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Records Management Specialist to oversee digital and physical records while providing user support and assisting with system migration tasks. Candidates should possess experience in records management and user support, along with a relevant diploma or degree. Strong skills in Microsoft Office and excellent communication are essential. The role offers a competitive salary and the opportunity to contribute to various operational projects.

Qualifications

• Experience in records management (digital and/or physical).
• Background in user support or administrative coordination.
• Familiarity with IT systems and applications.

Responsibilities

• Maintain and organize digital and physical records in compliance with policies.
• Respond to user and administrative requests promptly.
• Assist with system migration activities.
• Conduct user briefings and training on records management processes.

Skills

User support

Records management

Communication skills

Detail-oriented

Microsoft Office

Adaptability to IT Systems

Education

Diploma or Degree in Business Administration or related field

Information Management

Records Management

Job description

Overview

Role Overview: This position is responsible for managing both digital and physical records, supporting operational processes, and ensuring smooth execution of records management activities. The role also involves assisting with system migration tasks, providing user support, and contributing to ad hoc projects to enhance overall efficiency.

Responsibilities

Records Management Operations

• Maintain and organize digital and physical records in compliance with organizational policies.
• Ensure accurate classification, secure storage, and timely retrieval of records.

User & Administrative Support

• Respond promptly and accurately to user and administrative requests.
• Provide first-level support for system-related issues and coordinate resolution.

System Migration Support

• Assist with pre- and post-migration activities, including data validation and user acceptance testing.
• Support operational needs during system transition phases.

Training & Communication

• Conduct user briefings and training sessions on records management processes and system usage.
• Prepare and update communication materials, user guides, and training documentation.

Project & Programme Support

• Contribute to ad hoc projects and division-wide initiatives as assigned.
• Provide secretarial support to management, including scheduling and documentation.

Other Duties

• Perform any other division-related tasks as required.

Qualifications & Experience

Required Experience

• Experience in records management (digital and/or physical).
• Background in user support or administrative coordination.
• Familiarity with IT systems and applications (basic operational level).

Skills & Competencies

Technical Skills

• Diploma or Degree in Business Administration, Information Management, Records Management or a related field.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to learn and adapt quickly to new systems and tools.

Soft Skills

• Strong service orientation and user-centric mindset.
• Detail-oriented with the ability to anticipate needs and plan ahead.
• Excellent communication and interpersonal skills.

How to Apply

Interested applicants, please submit your application to [e-mail]

We regret to inform that only shortlisted candidates will be contacted.

Salary range: S$4,000.00 – S$6,000.00

Location: West (Alexandra)

PERSOL Singapore Pte Ltd EA License No. 01C4394 | RCB No. 200007268E | EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available upon request. If you wish to withdraw your consent, please email [e-mail] to let us know. Please contact us if you have any queries.