Receptionist |School |Serangoon |Part Time

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in the education sector in Singapore is seeking candidates for a customer service role. You will be responsible for responding to inquiries, managing deliveries, assisting pupils, and maintaining documentation. Ideal candidates will have strong communication skills and the ability to handle administrative tasks efficiently.

Qualifications

• Excellent communication skills for interacting with pupils, staff, and parents.
• Ability to manage deliveries and coordinate with vendors.
• Experience in administrative tasks with attention to detail.

Responsibilities

• Respond to phone calls, enquiries and walk-in visitors.
• Manage incoming deliveries, collections, and documentation.
• Attend to unwell pupils and arrange parent pickups.
• Maintain and update school data and documents.
• Coordinate visitor access with security personnel.

Job description

The Services required are set out as follows:

a) Reception and Customer Service

• Respond to phone calls, enquiries and walk-in visitors from school community members (pupils, teachers, school staff) and external parties (parents, vendors, public)
• Facilitate communication between parents and teachers

b) Goods and Delivery Management

• Manage incoming deliveries, collections, documents and communications
• Ensure accurate and timely packing and distribution of items

c) Student Care and Support

• Attend to unwell/injured pupils in the sick bay and arrange parent pickup
• Coordinate early dismissal and manage lost and found items

d) Administrative and Record Management

• Maintain and update data / documents

e) Security and Access Management

• Coordinate with security personnel on visitor arrivals
• Manage vendor access

f) General Requirements

• Maintain confidentiality of all school and pupil information
• Any other duties as assigned by the School