Receptionist |School |Serangoon

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local service company in Singapore seeks a Reception and Customer Service personnel to manage communications with school community members and coordinate logistics for deliveries. Ideal candidates should possess strong communication and organizational skills, along with experience in customer service. Applicants will also be responsible for attending to pupils' needs and managing access to the school.

Qualifications

• Experience in customer service and reception.
• Effective communication skills for interacting with diverse groups.
• Strong organizational skills for managing administrative tasks.

Responsibilities

• Respond to phone calls and visitors from the school community.
• Manage incoming deliveries and coordinate with security personnel.
• Attend to unwell pupils and arrange for parent pickups.

Job description

The Services required are set out as follows:

Reception and Customer Service

• Respond to phone calls, enquiries and walk-in visitors from school community members (pupils, teachers, school staff) and external parties (parents, vendors, public)
• Facilitate communication between parents and teachers

Goods and Delivery Management

• Manage incoming deliveries, collections, documents and communications
• Ensure accurate and timely packing and distribution of items

Student Care and Support

• Attend to unwell/injured pupils in the sick bay and arrange parent pickup
• Coordinate early dismissal and manage lost and found items

Administrative and Record Management

• Maintain and update data / documents

Security and Access Management

• Coordinate with security personnel on visitor arrivals
• Manage vendor access

General Requirements

• Maintain confidentiality of all school and pupil information
• Any other duties as assigned by the School