Receptionist| School| Ang Mo Kio Avenue

WSH Experts Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local educational institution in Singapore is seeking a Receptionist cum Administrative support to manage front desk activities and assist in daily administrative tasks. Responsibilities include answering calls, managing visitors, and providing support during school events. Strong communication skills and ability to handle varied demands in a high-volume environment are essential.

Responsibilities

• Answer phone calls and manage visitors in a dynamic environment.
• Handle daily varied demands and queries from parents, students, and staff.
• Render first level assistance to walk-in pupils' needs.

Job description

Job Description

Job Title: Receptionist cum Administrative function

Main Duty – Customer Service Duty

• Answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) and able to use school implemented IT system for administrative purposes.
• Handle daily varied demands and queries from parents / students / vendors / staff etc.
• Call pupils absentees and check with parents on their child’s status every morning.
• Call pupils to convey messages during ad-hoc / special events.
• Render first level assistance to walk-in pupils’ needs including sick & injured pupils.
• Escalate cases to other colleagues in the office immediately if it is beyond superficial cases.
• Handle / support situation when pupils vomit, soiled their clothes.

General Duties

• Assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc.
• Help update the school activity notice board in the office (data accuracy is important).
• Maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• Assist in general typing duties.
• Assist in Stores supplies management during school holidays.
• Support any other general admin duties as and when required.