Clinic Receptionist (Bay Aesthetics Clinic and Medispa)
Full-Time | Singapore
About Us
We are a modern aesthetic and laser clinic committed to delivering safe, effective, and personalised treatments in a comfortable, patient‑centred environment. As our clinic continues to grow, we are looking for a friendly, professional, and service‑oriented Clinic Receptionist to join our team.
Key Responsibilities
Front Desk & Customer Service
- Greet patients warmly and create a welcoming first impression
- Assist with appointment scheduling, rescheduling, and follow‑ups
- Handle patient enquiries via phone, WhatsApp, email, social media and walk‑ins
- Guide patients through the registration and check‑in process
Clinic Operations
- Assist in maintaining smooth daily clinic operations
- Prepare treatment rooms when needed
- Coordinate with doctors, therapists, and clinic assistants for patient flow
- Ensure a clean and organised reception area
Administrative Duties
- Handle payments, invoicing, and daily cash reconciliation
- Update patient records accurately **UPDATE** original
- Manage inventory for clinic consumables
- Support basic marketing and admin tasks when required
- Weekly stocktake
- Product purchase and delivery
Requirements
- Prior experience in a clinic, aesthetic centre, beauty spa, or hospitality is a strong advantage
- Warm, friendly personality with excellent communication skills
- Comfortable speaking to patients and explaining basic treatment information
- Strong organisational skills with attention to detail
- Able to work evenings or weekends based on clinic schedule
- Positive attitude, team player, and committed to delivering great service
What We Offer
- Competitive salary + performance incentives
- Staff discounts for aesthetic treatments & skincare
- Career growth opportunities in a fast‑expanding clinic
- Supportive, friendly work environment