Receptionist [ Front Desk / 5 days / Multiple Location] 7094

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education service provider in Singapore is looking for a Customer Service representative. The role involves attending to customers, handling student registration, preparing invoices, and supporting teachers in administrative functions. Ideal candidates should have strong customer service and communication skills. This is a full-time position with working hours from 10:20 AM to 7:20 PM on weekdays and 8:30 AM to 6:30 PM on weekends.

Qualifications

• Ability to attend to customers promptly via various channels.
• Experience in handling student registration and course changes.
• Skills in invoice preparation and payment collection.

Responsibilities

• Attend to all walk-in potential customers and existing parents.
• Handle registration of new students and requests from existing ones.
• Prepare invoices and handle payment collection.
• Support teachers with administrative tasks.

Skills

Customer service skills

Communication skills

Administrative skills

Job description

Customer Service

• Working Days: 5 days work week


• Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)


• Salary Range: $2200 - $2800


• Marine Parade & Tampines // Hougang & Bishan & Ang Mo Kio

Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally


• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students


• Upkeep of Centre’s student management system and perform audit of system regularly

Administration

• Prepare invoices and handles payment collection


• Prepare debtors listing and send reminders for late payment


• Maintain petty cash and prepares daily collection report


• Perform ad-hoc duties assigned by Manager

Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources


• Assist teachers in the dismissal of classes and attendance taking


• Participate in file checking and results tracking