Receptionist/Facilities Admin

SODEXO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A corporate services provider in Singapore is seeking a Receptionist to manage front desk operations. Responsibilities include greeting visitors, managing telephone communications, and providing administrative support. Ideal candidates will present a professional appearance and possess strong customer service skills. Experience in event planning is a plus.

Qualifications

• Must be smartly attired to project a corporate image.
• Strong communication skills for greeting visitors and answering calls.
• Must have organizational skills for managing logs and directories.

Responsibilities

• Answer all incoming calls and direct messages appropriately.
• Greet and guide on-site visitors at the reception desk.
• Maintain cleanliness of the reception area.
• Support event planning and coordinating for corporate events.

Skills

Professional appearance

Customer service skills

Telephone etiquette

Administrative support skills

Event planning

Job description

Working Location : Raffles Place

Working Hours : Mondays to Fridays, 8am to 5.00pm or 8:30am to 5:30pm

Responsibilities

• Receptionists must be smartly attired to project Client’s Corporate image.
• Answer all incoming telephone calls and ensure that all messages are directed to the right recipients.
• Perform reception service in an efficient, professional and courteous manner
• Greet, receive, inform and guide on-site visitors arriving at the main reception desk
• Telephone directory management
• Maintain a visitors/participants log in and sign-out
• Arrange the host to receive their visitors
• Security administration – card access, visitor log etc..
• Provide administrative support such as photocopying, faxing, providing Wi-Fi codes, etc. to all visitors, guests, participants and trainers
• Maintain and update records of all manuals and records of office assets
• Contribute to achieving strong customer relationships by focusing on responsiveness and communication as well as on meeting and/exceeding customer’s expectation
• Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
• Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
• Meeting room management – support meeting room bookings, replenish supplies (drinks, snacks etc..)
• Handle Help Desk on all user requests.
• Collaborate with HR on onboarding and offboarding processes, including the preparation of welcome kits, business cards, and workstation assignments.
• Manage the procurement and inventory of welcome kit supplies to ensure timely availability.
• Support event planning and coordination, including decorations, setup, and logistics for corporate events, local holiday celebrations, and employee engagement activities.
• Facilitate special arrangements, such as newborn gifts and wreath flower deliveries, in line with company policies and cultural practices.
• Assist with emergency evacuation procedures and support either as fire warden or fire sweeper in the event of an evacuation.
• Site contact and oversees and/or coordinates maintenance/repair works assignments by technicians and vendor as required
• Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support