Receptionist (Bank / MBFC)

PERSOL; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an experienced front desk coordinator to manage reception duties, engage with visitors, and perform various administrative tasks. Candidates should possess over 5 years of experience, excellent communication skills, and proficiency in MS Office. This role involves welcoming clients, managing visitor logs, and ensuring the reception area is maintained. Join our dynamic team and contribute to a welcoming environment.

Qualifications

• Min over 5 years of relevant experience.
• Ability to work in a fast-paced environment and drive required outcome.
• Possess a curious mind to constantly look for improvements.

Responsibilities

• Full reception duties and managing Japanese stakeholders.
• Handle inquiries and manage incoming calls.
• Ensure the reception area is tidy and well-stocked.

Skills

Communication skills

Team player

Proficiency in MS Office

Job description

1. Full reception duties, including receiving and managing Japanese stakeholders and clients
2. Booking of external Meeting rooms
3. Proactive engagement to elevate the look and feel of the guest area and other areas within the bank.
4. Training of receptionist and tea‑ladies in the guest area
5. Establishing a guideline for guest areas and maintaining
6. Sourcing decorations, utensils, etc fit for the bank
7. Reconciliation of Business Card, Rubber Stamp, Itoki File, Newspaper, Copier Paper, BizInSight, Beverage, Bloomberg, Stationery, Toners, Easyscan day viewer, Goodbusiness day finder
8. Reconciliation of Bank forms and envelopes
9. Control of office supplies i.e. Stationery (including printing of calendar and red packet), beverages, Japanese calendar and planner.
10. Billing MHSS for external room/telephone usage/ server racks/ common corridor
11. Hotel corporate rate negotiation and booking
12. Business travel and visa application related administration including travel insurance declaration
13. Any other office administration duties which may be assigned by supervisor from time to time

Front Desk & Visitor Management

Greeting & Welcoming

Serve as the first point of contact, extending a professional and courteous welcome to clients, visitors, and staff.

Visitor Direction

Guide visitors to the appropriate person or department they are visiting.

Security

Maintain office security by managing visitor logs and controlling access through the reception desk.

Communication & Information

Phone Etiquette

Answer, screen, and route incoming calls to the correct staff or department.

Message Taking

Take clear and detailed messages for staff members.

Inquiries & Information

Handle general inquiries and provide accurate information to visitors and callers.

Mail Handling

Receive, sort, and distribute incoming mail, faxes, and deliveries.

Administrative & Organizational Support

Scheduling

Manage calendars, book meeting rooms, and schedule appointments for employees.

Office Maintenance

Ensure the reception area is tidy, organized, and well-stocked with necessary supplies.

Clerical Tasks

Perform various administrative duties such as filing, data entry, photocopying, scanning, and document preparation.

Supply Management

Monitor and reorder office supplies as needed.

Requirements

• Min over 5 years of relevant experience.
• Team player with excellent communication skill
• Ability to work in a fast‑paced environment and drive required outcome
• Possess a curious mind to constantly look for improvements
• Proficient in MS Office Applications

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