Receptionist

Beautiful Mum @ Orchard; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness center in Singapore is seeking a friendly and organized Receptionist to join their team. The role involves providing exceptional front-desk support, managing appointments, and ensuring a welcoming experience for clients. Ideal candidates should have prior experience in a customer service role, strong communication skills, and a knack for organization. Weekend availability and proficiency in office software are preferred.

Qualifications

• Previous experience in receptionist or customer service role is preferred.
• Ability to handle multiple tasks and prioritize effectively.
• Experience with scheduling or management software is desirable.

Responsibilities

• Greet clients and visitors ensuring a positive first impression.
• Manage and coordinate appointments including bookings and cancellations.
• Address client inquiries promptly and effectively.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Education

Diploma or equivalent

Tools

MS Office

Job description

Overview

We are seeking friendly and organized Receptionist to join our team. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquiries promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Qualifications

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.