Reception & Operations Support Assistant

Woori Bank; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading bank in Singapore is seeking a Reception & General Affairs Support to perform reception duties, support general affairs, and manage customer interactions. Candidates should have a minimum diploma and a positive service-oriented attitude. This role is suitable for entry-level applicants and provides opportunities to gain experience in banking operations.

Qualifications

• Minimum Diploma holder required.
• Entry-level candidates are welcome. Prior experience in reception, administrative support, or banking operations will be an advantage.
• Ability to work independently and has a positive, service-oriented attitude.

Responsibilities

• Perform reception duties including switchboard operation, handling customers’ enquiries, and receiving/serving guests.
• Provide administrative support to the General Affairs Department.
• Coordinate the month-end customer account statements.

Skills

Communication skills

Problem-solving skills

Positive attitude

Team player

Education

Minimum Diploma

Tools

MS Office

Job description

Reception & General Affairs Support

• Perform reception duties including switchboard operation, handling customers’ enquiries, and receiving/serving guests


• Coordinate courier services and manage outgoing mail


• Record and distribute incoming mail and courier items


• Handle SWIFT operations


• Collect Letters of Credit at the counter


• Maintain and control authorized signatures of correspondent banks/agents


• Coordinate the month-end customer account statements to be sent out


• Undertake official errands in the absence of office dispatch staff


• Provide administrative support to the General Affairs Department


• Perform any other work-related tasks as assigned by the Branch’s Managers.


• Schedule the collection of documents for secured destruction and request collection boxes when necessary


• Record GST transactions and submit them to the Accounting/Reporting Department for the quarterly GST claim

Operations Support

• Account Opening


• Time Deposit placements and withdrawals


• Inward and Outward remittances processing


• Verification of remittances instructions


• Following up on customer queries and investigations

Requirements

• Minimum Diploma holder required


• Entry-level candidates are welcome. Prior experience in reception, administrative support, or banking operations will be an advantage


• Ability to work independently and has a positive, service-oriented attitude


• Good team player with good communication and problem-solving skills


• Preferably can handle MS Office (especially Word, Excel, PowerPoint)