Ramp Agent(Ground Handling) - Airport

Universal Singapore Airport Services Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading airport services provider in Singapore seeks a Ramp Agent to ensure smooth aircraft operations. As a Ramp Agent, you will guide aircraft movements, provide outstanding customer service, and handle baggage. Ideal candidates will have a tertiary education, strong teamwork skills, and be physically capable of lifting weights. Experience in ramp handling and a valid Driver License are advantageous. Join this dynamic team to elevate your career in aviation.

Qualifications

• Possess tertiary education or above, ramp handling experience advantageous.
• Hold a valid Driver License (Class 3 & 4 preferred).
• Able to lift up to 20-25 kg.

Responsibilities

• Welcome aircraft and guide pilots safely.
• Operate essential ground equipment and maintain cleanliness.
• Assist passengers and crew with baggage and cargo handling.

Skills

Customer service

Teamwork

Adaptability

Basic MS Office (Excel/Word)

Education

Tertiary education or above

Tools

Ground Power Units (GPU)

Baggage tractors

Passenger steps

Job description

Join Our Team as a Ramp Agent!

Are you ready to embark on an exciting career where you'll be at the forefront of aircraft operations? As a Ramp Agent, you'll play a vital role in ensuring smooth aircraft movements and providing top-notch service to our valued customers.

Responsibilities and Associated Duties:

• Welcome aircraft upon arrival and departure, guiding pilots to designated unloading areas and towing/parking aircraft to assigned locations.
• Offer lavatory and water services upon request, ensuring passenger comfort and satisfaction.
• Skillfully operate Ground Power Units (GPU) and other essential equipment like baggage tractors and passenger steps.
• Assist passengers and crew with baggage and cargo handling as required.
• Deliver exceptional customer service, going above and beyond to meet customer needs.
• Maintain the cleanliness and functionality of ground vehicles and service equipment.
• Occasionally support mechanics and maintenance teams with tasks.
• Adapt to changing workload and operational demands with flexibility and professionalism.

Knowledge and Skill Requirements:

• Possess tertiary education or above, with prior ramp handling experience considered advantageous.
• Hold a valid Driver License (Class 3 & 4 preferred).
• Proficient in MS Office (Excel/Word) at a basic level.
• Experience with significant internal and external customer interaction.
• Capable of performing physically demanding tasks, including lifting up to 20-25 kg.
• Comfortable working in high-stress environments while maintaining a professional demeanor.
• Demonstrate strong teamwork skills, loyalty, and adaptability to change.
• Willingness to work indoors and outdoors in varying temperatures and conditions.
• Availability for 24/7 operations with potential overtime requirements.

Join our dynamic team and be part of an industry-leading organization. As a Ramp Agent, you'll experience the thrill of aviation firsthand while delivering exceptional service every day. Apply now and take your career to new heights