Radiology Front Desk Specialist – Patient Care & Scheduling

Tan Tock Seng Hospital; Singapore; On-site; SGD 250,000 +; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Patient Service Associate to provide exceptional frontline services to patients. Responsibilities include managing patient registrations and appointments, handling financial counselling, and maintaining patient records. Ideal candidates possess a diploma or A-Level qualifications, with strong communication skills and a team-oriented mindset. Experience in frontline customer service is preferred. Join us in delivering compassionate care and professionalism.

Qualifications

• Diploma or relevant qualifications in any discipline.
• Ability to multi-task in a dynamic environment.
• Good interpersonal communication skills.

Responsibilities

• Deliver prompt and excellent frontline services to patients.
• Handle registration of patients' visits and appointment scheduling.
• Provide financial counselling and manage patient records.

Skills

Communication skills

Multi-tasking

Customer service

Team player

Computer proficiency

Education

Diploma in any discipline or GCE 'A'/'O' Level or Higher NITEC in Business Studies or NITEC in Service Skills

Job description

A leading healthcare institution in Singapore is seeking a Patient Service Associate to provide exceptional frontline services to patients. Responsibilities include managing patient registrations and appointments, handling financial counselling, and maintaining patient records. Ideal candidates possess a diploma or A-Level qualifications, with strong communication skills and a team-oriented mindset. Experience in frontline customer service is preferred. Join us in delivering compassionate care and professionalism.